FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
For pricing, it's important for customers to know that we offer competitive rates. We provide transparent pricing with no hidden fees, ensuring that customers understand the costs involved upfront. Additionally, we may offer discounts for bundled services or recurring testing, providing cost-effective solutions for our customers. Our goal is to make inspection and testing services accessible and affordable, prioritizing the health and safety of our clients' properties.
- What is your typical process for working with a new customer?
Our typical process for working with a new customer begins with an initial consultation to understand their specific needs and requirements. We then tailor our services to meet those needs, providing a detailed explanation of the testing process and what to expect. Once the customer is ready to proceed, we schedule a convenient time for the testing to take place. Our experienced technicians conduct the testing using state-of-the-art equipment, ensuring accurate and reliable results. After the testing is complete, we provide a comprehensive report detailing the findings and any recommendations for remediation if necessary. Throughout the process, we maintain open communication with the customer, addressing any questions or concerns they may have. Our goal is to provide a seamless and efficient experience, ensuring the customer's satisfaction with our services.
- What education and/or training do you have that relates to your work?
Our team at ABP is comprised of highly trained and qualified professionals with expertise in environmental testing. Our technicians undergo rigorous training and certification programs to ensure they are well-equipped to perform lead and asbestos testing safely and accurately. Additionally, our team stays updated with the latest industry standards and regulations to provide our customers with the highest level of service. We also invest in ongoing education and training for our team to enhance their skills and knowledge, allowing us to deliver exceptional results to our customers.