FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We break down pricing, so you see the pricing for each project. Some just have a complete install price that covers everything specified in the quote.
- What is your typical process for working with a new customer?
If they haven’t already picked or know what products they want. I will educate and help them pick a product that fits their lifestyle. I explain the process, the amount of time it will take, and how to care for their product to insure warranty isn’t voided. We take pride in knowing our customer have made the right choice in their home improvement.
- What education and/or training do you have that relates to your work?
I have National wood flooring association, Bona Kemi, Ardex, XL brands certification or training.