FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We understand that our prices may be higher than some competitors, but this reflects the exceptional quality and attention to detail we put into every job. We use only the best materials, employ highly skilled professionals, and dedicate extra time to ensure that each project is done to the highest standards. For us, it's not just about completing the job — it's about exceeding your expectations. We pride ourselves on delivering results that last and ensure complete satisfaction. Our work isn’t finished until you're happy with the final outcome. When you choose us, you're investing in quality that goes above and beyond.
- What is your typical process for working with a new customer?
Initial Consultation – We discuss your needs, goals, budget, and timeline to ensure we're aligned from the start. Customized Proposal – We provide a detailed proposal with clear costs, scope of work, and materials. Project Planning & Design – We refine ideas and designs together, making revisions until you're fully satisfied. Execution – We carry out the work with care, keeping you updated throughout the process. Final Walkthrough & Approval – We ensure the final result meets your expectations, making adjustments if needed. Ongoing Support – We're here for any questions or follow-up, even after the project is completed.
- What education and/or training do you have that relates to your work?
I’ve been working with tools and power tools from a young age, which laid the foundation for my hands-on skills. I spent two years in the fire department, where I received extensive training and gained practical experience in a fast-paced, problem-solving environment. I’m committed to continuous learning, regularly seeking out opportunities to earn certifications — including my OSHA 10 certification — and expand my knowledge. In my free time, I research construction methods and solutions to stay ahead of industry trends and tackle challenges efficiently.