FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We offer free, no-obligation estimates, bundled pricing, discounts for add-on items if the technician recommends them, and military/senior discounts too! Our card processor imposes a fee, so rather than wrap that into our prices like most companies quietly do we accept cash or check too and disclose the fee upfront.
- What is your typical process for working with a new customer?
We prefer to provide a free, in person, no-obligation estimate from the initial point of contact. There’s no travel charge either so you are given the opportunity to just have an idea understanding of what repairs or replacements are needed. We have no hidden service fees whatsoever.
- What education and/or training do you have that relates to your work?
Trade schooling and over a decade of experience in the industry.