FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We offer a 10% discount to first responders and military personnel as a way to show our appreciation for their service. Our troubleshooting hourly rate for service calls is $150, but we always provide free estimates so you know what to expect before any work begins. Transparency and quality service are our priorities!
- What is your typical process for working with a new customer?
When working with a new customer, we aim to make the process as smooth and transparent as possible. Here’s what you can expect: Initial Contact & Free Estimate – Whether you call or reach out online, we’ll discuss your electrical needs and schedule a time for a free estimate. On-Site Evaluation – We come to your location to assess the job, answer any questions, and provide an honest, detailed estimate. Approval & Scheduling – Once you approve the estimate, we’ll schedule a convenient time to complete the work. Quality Work & Clear Communication – We take pride in our craftsmanship and will keep you informed throughout the process, ensuring everything is done safely and to code. Final Walkthrough & Satisfaction Check – After completing the job, we’ll walk you through the work to ensure everything meets your expectations. Ongoing Support – We stand by our work and are always available if you have follow-up questions or need future electrical services. Our goal is to provide high-quality, reliable electrical work with clear communication every step of the way!
- What education and/or training do you have that relates to your work?
Josh is a Master Electrician with extensive hands-on experience in the field. His expertise comes from years of training, certifications, and working in various electrical environments, ensuring he can handle everything from troubleshooting to complex installations. Beyond formal licensing and certifications, we stay up to date with industry standards, safety regulations, and the latest technology to provide the highest quality electrical work. Our commitment to continuous learning and professional development allows us to offer top-tier service to our customers.