FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
I offer clear, upfront pricing based on the project’s scope, complexity, and time required. Smaller tasks are billed hourly, while larger projects are typically a flat fee. I provide a free consultation to give you an accurate estimate and may offer discounts for first-time customers or bundled services. Any additional costs will always be discussed in advance to ensure transparency and stay within your budget.
- What is your typical process for working with a new customer?
I believe in building personalized connections to truly understand your unique needs. Our process begins with a free consultation, where we discuss your current technology setup and create a plan that works for you. I’ll make sure to communicate clearly about what to expect, including costs and timelines, so there are no surprises. After implementing the solution, I’ll provide ongoing support and helpful recommendations to keep everything running smoothly. My goal is to make technology an asset for you, not a source of stress.
- What education and/or training do you have that relates to your work?
Kennesaw State University, Bachelor of Science, Information Systems