ShadowComm Digital

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Introduction

We specialize in supporting businesses with digital marketing and e-commerce strategy. We have deep knowledge and expertise in e-Commerce website design & development, SEO/SEM (Google Ads Partners) and business analytics.

Overview

Hired 29 times

Serves Arvada, CO

Background checked

4 employees

9 years in business

Business hours

This pro hasn't listed their business hours.

Payment methods

This pro accepts payments via Apple Pay, Check, Credit card, PayPal, Stripe, Venmo, and Zelle.

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

2018

2017

Reviews

Customers rated this pro highly for professionalism, responsiveness, and punctuality.

Exceptional 5.0

32 reviews

5

97%

4

3%

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Read reviews that mention:

Leon B.

Oct 24, 2024

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Hired on Thumbtack

Details: Business use • Web design • Back-up • 1 GB • 2 GB

Web Hosting

Jocelyn P.

Oct 12, 2024

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Hired on Thumbtack

I met with Ben on Zoom for almost 40 minutes. He explained his approach, and answered my questions thoroughly. I thought he was outstanding and pitched him to my non-profit group but ultimately another web designer won the job. I was disappointed but hope to use Ben for my own business needs at some point. He is friendly, professional, and knows his stuff! A+.

Details: Email • Unsure how much bandwidth is needed

Web Hosting

Anne K.

Jun 30, 2024

I am a small business owner and Ben Auten of ShadowComm has been “my tech guy” since 2006. We’ve never met so all communication has been virtual. That’s worked because Ben is conscientious and responsive. What I value most are Ben’s patience and great listening skills. He hears what I think I need, he hears the pain points my business experienced, and he provides solutions. That could be Ben’s slogan “No drama - Just Solutions”. I’ve never ended an email, phone call or Zoom with Ben and not felt better at the end. I felt heard and I knew Ben has the expertise to get me and my clients to where we want to go. Ben and I will work right up to my tech knowledge level, and then I say to him, “OK, you do that part, that’s too complicated for me/I don’t have the time, etc.” And it will get done and it will be right and Ben will be as patient answering my question the third time I ask it as he was the first two times. We’ve had a monthly hosting and site maintenance agreement since 2006. Ben has designed from scratch two of my websites, including a major business migration and overhaul in 2023-2024. I would never have taken it on without his help and I greatly prefer where my business is today, with Ben’s help. Thank’s Ben!

Bob C.

Nov 21, 2016

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Hired on Thumbtack

Having several domain hosts over the last 15 years due to various situations, I am highly impressed and amazed at the quality of service that Shadowcomm.com provided in the transition of my 3 domains to its server. The transition was quick, professional and with absolutely no hangups. My websites are now better than I could of expected.

Web Hosting

Mathilda Z.

Aug 22, 2017

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Hired on Thumbtack

I recently joined a company as a marketing manager and revamping the company’s website is my first project. I can’t say it enough how fortunate I am to find ShadowComm on Thumbtack. I’ve worked with numbers of designing companies/designers previously and Ben and his team @ShadowComm are the best! Ben and his team is fun, exciting and easy to work with. I’m very impressed with their dedication, professionalism, efficiency, and patience throughout the whole process. Our communication is extremely smooth, problem solving is prompt, attention is fabulous and results are superb. Whenever I have questions, they answer them immediately. Whenever we encounter problems, they solve it within a day. Our website is above and beyond our expectations. Not only did Ben and his team fulfill all our requirements, but they went beyond by giving us advice/suggestions/valuable inputs and helping us to improve and make decisions using their expertise. I also learned so much about eCommerce, building content, site security, hosting servers throughout the process. In the end, Ben and his team nailed it. Everyone in my company was thoroughly pleased with the final delivery – we now have a professional, attractive, and effective website. We are forever grateful. I will surely refer ShadowComm to any business associates who are looking for quality web designers! In fact, we are planning a couple more websites in the near future, and we will be trusting ShadowComm to come through for us again and again! Can’t wait to work together again! Thank you thank you thank you!

Web Design

Credentials

Background Check

Benjamin Auten

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
We do high-quality work that is fairly priced based on the greater market. We want you to recommend us to your friends and colleagues and we like to forge longer-term relationships with our clients. We encourage you to get multiple quotes and vet at least one other provider to gauge the right fit for you.
What is your typical process for working with a new customer?
We like to start with a Free consultation to understand the customer's vision and gather requirements for their project. We then determine the scope of work to be completed, agree upon pricing and timeline and start the project.
What education and/or training do you have that relates to your work?
We've been working in web design, development, eCommerce and digital marketing for over 20+ years.

ShadowComm Digital

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