FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
My pricing is based on a best estimate of time needed to complete the project and includes materials, labor, pick up and delivery. You will never hear me ask for more money. My estimate is my final price no matter what comes up in the process. I am often asked why my prices are so much cheaper than others in the area. All I can say to that is I have years of experience and know what is needed before beginning the job. I don’t need to build in any cushion to mitigate any unknowns.
- What is your typical process for working with a new customer?
First, I make sure that I can deliver what the customer is expecting. If something is out of my realm I make sure to let them know and assist in coming up with solutions. During initial conversations I will ask questions such as is there any damage that needs repair? What is your timeframe? Do you have any reference photos of the finished product you have in mind? After I understand exactly what is needed I set a date for pickup if necessary or to begin work. I let the customer know what they can expect throughout the process and keep them well informed until the project is finished.
- What education and/or training do you have that relates to your work?
Worked as a lead scenic painter in Hollywood studios for 10+ years. Held the position of Lead gallery and furniture finisher at the J Paul Getty museum in Los Angeles. Owned and operated business as a licensed painting and cabinet finisher contractor in California. Moved to Colorado 15 years ago and have been in customer service industries.