FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
1. We offer a free estimate from our licensed contractor and owner of the company 2. We provide a free design service 3. Seniors and Veterans receive a 15% discount 4. Returning customers can take advantage of a second project discount 5. We offer lower cost for customers who use our contractor discount account to purchase finish materials 6. We don't provide prices from sales people who work on commission
- What is your typical process for working with a new customer?
1. Providing a free estimates and consultation 2. Outlining the scope of work and explaining the entire process to the customer 3. Addressing all customer questions and ensuring their understanding 4. Obtaining all the necessary city permits and architecturally designing the project before submitting plans for approval 5. Preparing the project area, as different preparation may be needed for each project 6. Beginning the project and helping customers choose and obtain material 7. Providing professional consultation from start to finish until customer is satisfied
- What education and/or training do you have that relates to your work?
We hold a General B license contractor