FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
You know exactly what you are paying for up-front. We have no hidden fees. You get the benefit of all the services without the hefty price tag. Our basic fees are: 1) Leasing: One month’s rent. 2) Management: 8% of total gross receipts. If the unit is vacant, you pay nothing. There are a few other fees that apply in certain instances, but those are rare, and they are listed on our website.
- What is your typical process for working with a new customer?
We first speak with the customer over the phone to answer any questions and to see if we would be a good fit for each other. If we are, we normally email the paperwork to the client so that they have a chance to read it carefully. Then we meet with the customer at their property to evaluate it so that we can price it correctly and make recommendations on how to make it more marketable. We then sign the contract and gather all other necessary documents. From that point forward we take care of everything.
- What education and/or training do you have that relates to your work?
I have a B.A. in Political Science from the University of California, Irvine. I have an MBA with an emphasis on Finance from Loyola Marymount University. I have a Real Estate Broker's license: 01924661. I have over 20 years of experience in the field of property management.