FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At our firm, we believe that transparency is key when it comes to pricing. That's why we want to ensure our customers are fully aware of our pricing structure. We offer flexible pricing options depending on the complexity and type of case you have. Depending on your needs, we can offer a fixed rate or a retainer to provide you with the most cost-effective solution. Our hourly rate starts at $100.00 per hour, and we always provide a clear breakdown of any additional expenses that may be incurred. We understand that legal matters can be stressful, which is why we strive to provide our clients with peace of mind through our pricing. We also offer various discounts and promotions throughout the year, so be sure to ask our team about any current offers. At the end of the day, our goal is to provide high-quality investigative services that are both affordable and transparent. So, whether you need a fixed rate or a retainer, we'll work with you to find the pricing option that best fits your needs.
- What is your typical process for working with a new customer?
At our firm, we understand that each client is unique, and we take great care to tailor our process to meet their specific needs. Typically, our process for working with a new customer begins with a thorough consultation. During this initial consultation, which is complimentary and lasts for approximately thirty minutes, we take the time to carefully listen to our client's concerns and gather all necessary information about their case. We believe that this step is one of the most critical components of the process as it allows us to gain a better understanding of our client's needs. Once we have a complete understanding of the situation, we provide our clients with a comprehensive investigative suggestion that is customized to their individual case. This suggestion is based on our many years of experience in the investigative field and is designed to provide our clients with the best possible outcome. Throughout the entire process, we maintain open and transparent communication with our clients, keeping them informed every step of the way. Our ultimate goal is to provide our clients with the highest quality investigative services while also ensuring that they feel fully supported and informed throughout the entire process.
- What education and/or training do you have that relates to your work?
At our firm, we take great pride in our team's extensive education and training, which allows us to provide our clients with exceptional investigative services. Our team has over five years of experience in the investigation and security industry, which has provided us with a wealth of knowledge and expertise. In addition to our experience, our team members have also completed extensive education and training in various areas of investigation. We continuously invest in our team's education and training to ensure that we stay up-to-date with the latest investigative techniques and industry trends. Our commitment to ongoing education and professional development is just one of the ways we demonstrate our dedication to providing our clients with the highest quality investigative services. When you work with us, you can rest assured that you're working with professionals who have the knowledge and expertise to handle your case with the utmost care and precision.