FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
American locks and keys works hard to make sure the customer gets the best and honest prices possible.
- What is your typical process for working with a new customer?
We first listen to the customer's needs. We than give our estimates based on the information given. Before going to start a job we prefer to follow up with a phone call to make sure both the customer and our company are on the same page. We will usually ask as many questions as we can or even ask for pictures so we can better understand the customer's needs.
- What education and/or training do you have that relates to your work?
College Graduates and mechanical background in automotive.