FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Helios offers convenient financing options for all our clients. Working directly with us, you will be able to avoid huge interest rates that you would normally be responsible for when taking out a bank loan. Instead, tell us what your needs are and we will come up with a financing program that makes sense, whether it is one of our pre-established programs or one customized by you. Helios is at your service.
- What is your typical process for working with a new customer?
Tell us about your needs. We can give you an estimate on your savings if you're switching to solar, or schedule an initial inspection for an insulation installation. We'll answer all your questions, discuss financial and installation options, and align on a timeline.
- What education and/or training do you have that relates to your work?
The team at Helios is made up of expert technicians who tailor their approach to your home's specific needs. They guide you every step of the way and break everything down for you in a way that is easy to understand.