FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
What You Should Know About Our Pricing At Simba Guard Services Inc our pricing is designed to reflect the quality, reliability, and professionalism we bring to every job. Here’s what we want our customers to know: 1. Transparent Rates We offer clear, upfront pricing with no hidden fees. You’ll always know what you're paying for hourly rate, number of guards, and total hours. 2. Competitive & Fair Our rates are highly competitive within the industry while maintaining top-tier service. We balance affordability with professionalism. 3. Custom Quotes for Every Job No two jobs are the same. We provide customized quotes based on your needs—whether it’s an event, overnight patrol, or long-term coverage. 4. Value Over Cost With trained, licensed guards and excellent customer service, you're not just hiring manpower—you’re investing in peace of mind and public safety. 5. Flexible Terms We offer flexible contracts—short-term, long-term, or one-time events—with options for supervisors, mobile patrol, and additional services. 6. Veteran-Owned Value As a veteran-owned company, we bring military-grade discipline, attention to detail, and strong leadership—value that goes beyond the dollar amount. Let us know your needs, and we’ll be happy to provide a detailed quote tailored just for you.
- What is your typical process for working with a new customer?
Here’s a professional and simple breakdown of Simba Guard Services Inc.’s typical process for working with a new customer: Our Process for New Clients 1. Initial Consultation We start with a conversation—either by phone, email, or in-person—to understand your needs, event details, or site requirements. 2. Site Assessment / Event Review If needed, we’ll visit the location or review event plans to evaluate potential risks, layout, and the best strategy for coverage. 3. Customized Security Plan Based on your needs, we create a tailored security plan, including number of guards, roles, shift schedules, and positioning. 4. Quote & Agreement We provide a clear and competitive quote. Once approved, we finalize a service agreement outlining all expectations and responsibilities. 5. Deployment of Guards Our professional, uniformed guards are briefed and deployed on time, fully prepared for their duties. 6. On-Site Supervision & Support A supervisor (if requested) ensures smooth communication and oversight during the job. We remain available 24/7 for support. 7. Post-Job Follow-Up After the assignment, we follow up to ensure your satisfaction and gather feedback for continuous improvement. This process helps us deliver consistent, high-quality, and reliable security service tailored to each client.
- What education and/or training do you have that relates to your work?
As a veteran, I already bring a strong foundation of discipline, leadership, situational awareness, and tactical training—all of which are huge assets in starting a security company like Simba Guard Services Inc