FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Customers should know that my pricing is transparent and based on the scope and complexity of the project, as well as the time and resources required to complete it to their satisfaction. I offer competitive rates and strive to provide value for their investment. While I do not typically offer discounts, I am open to discussing pricing options and payment plans based on the specific needs and circumstances of the customer. Additionally, any fees or additional costs will be clearly outlined upfront to ensure transparency and avoid any surprises.
- What is your typical process for working with a new customer?
My typical process for working with a new customer involves several key steps: 1. Initial Consultation: I begin by scheduling an initial consultation to discuss the customer's project needs, goals, and expectations. This allows me to gain a thorough understanding of their requirements and preferences. 2. Proposal and Agreement: Based on the information gathered during the consultation, I provide the customer with a detailed proposal outlining the scope of work, timeline, pricing, and any other relevant terms. Once the proposal is agreed upon, we sign a contract or agreement to formalize the partnership. 3. Planning and Preparation: I work closely with the customer to develop a comprehensive plan for the project, including timelines, milestones, and deliverables. This may involve conducting research, gathering materials, and coordinating with any other stakeholders or contractors involved. 4. Execution: With the plan in place, I proceed to execute the project according to the agreed-upon timeline and specifications. Throughout this phase, I maintain open communication with the customer to provide updates, address any concerns, and ensure alignment with their expectations. 5. Review and Revision: Upon completion of the project, I invite the customer to review the work and provide feedback. I am committed to making any necessary revisions or adjustments to ensure their satisfaction with the final outcome. 6. Follow-up and Support: Even after the project is completed, I remain available to provide ongoing support, answer questions, and address any additional needs or inquiries that may arise. By following this structured process, I aim to ensure a smooth and successful collaboration with each new customer, ultimately delivering results that exceed their expectations.
- What education and/or training do you have that relates to your work?
With 13 years of military experience, I have gained valuable skills in leadership, teamwork, strategic planning, and crisis management. This experience involved rigorous training in areas such as weapons handling, tactical maneuvers, and risk assessment, all of which are highly relevant to security and protection work. Following my military service, I accumulated 15 years of law enforcement experience, further honing my abilities in threat assessment, conflict resolution, and law enforcement procedures. This background provides me with a deep understanding of criminal behavior, legal regulations, and techniques for maintaining public safety. Additionally, my 10 years of personal security details have exposed me to a variety of security scenarios, from VIP protection to event security, allowing me to develop specialized skills in threat detection, route planning, and emergency response protocols. Furthermore, my 7 years of executive protection experience has equipped me with the expertise to provide discreet and comprehensive security services for high-profile individuals and corporate executives. This role would have involved close coordination with clients, advanced risk mitigation strategies, and a strong emphasis on confidentiality and professionalism. Collectively, this extensive background in military, law enforcement, personal security, and executive protection had position me as a highly capable and experienced professional in the field of security and protection services.