FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
I offer tiered pricing based on the size of the container or pot (diameter of round pots, and longest side of square/rectangle pots). Includes plants, soil, planning and prep time, one-on-one consultation with the client to determine the overall plan, and labor. Based on 6 years of experience, my tiered pricing benefits my clients.
- What is your typical process for working with a new customer?
We book a phone call and review photos and options through text to determine what is needed. During this consult, we'll discuss pot size, plant colors, and arrangement style, plus timing (is there a planned event coming up, is there a deadline for job completion, is it an ongoing project?) Once we book the planned job date(s) and the size of the job, I will pick up single pots if it's a small job, arrange them and bring them back, or I will plan to be on location to plant and arrange. We discuss the benefits of monthly service, which is specific to each client, and ensure the succulents continue to thrive.
- What education and/or training do you have that relates to your work?
I've been creating succulent arrangements and growing succulent gardens for over 7 years. I'm a Succulent Enthusiast and am self taught. I love to pass along my knowledge and will share tips and tricks about everything I know on my social media: @sorellaminchella on all platforms.