FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is based on several factors, first size of your pool, bigger pools require more chemicals and maintainence. Also we look at organic matter that will get into pools such as leaves and dirt, these components will affect your water chemistry especially when the weather gets warm. And finally your equipment, is it a chlorine pool or salt, this will determine how much and what chemicals are mainly used in your pool service.
- What is your typical process for working with a new customer?
New customers are always treated to a free service call to go over and explain our services and prices, its always best to get a close up look at the pool and equipment to better explain the process of our services.
- What education and/or training do you have that relates to your work?
Personally I have over 20 years of experience around the pool industry. I have been running my pool business out in the Temecula Valley are since 2012, and have recently expanded our service area to San Clemente and surrounding areas Dana Point, SanJuan Capistrano, we are also certified water technicians, and are constantly continuing our education on all new equipment that comes out on the market to better serve our customers.