FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Pricing is based on the work submitted. I look at the number of words as well as how much work is required to reach the client's stated goal.
- What is your typical process for working with a new customer?
I like to have a phone conversation to ascertain their specific needs and to be sure I'm the professional best suited for their work. I also review the financial terms and make sure the client understands what they are paying for.
- What education and/or training do you have that relates to your work?
I have an advanced degree in physics from a major institution.