FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At Total Plumbing, Air, Electric, and Solar, we believe in providing pricing that is clear, honest, and fair. Here’s what you should know about our pricing: 1. 100% Up-Front Pricing • We give you the full cost of the project before any work begins. No hidden fees, no surprises—just complete transparency. 2. Customized Quotes • Every job is unique, and our pricing is tailored to your specific needs, ensuring you only pay for the services you require. 3. Competitive and Fair • We provide high-quality work at a price that reflects the value of our expertise and materials while remaining competitive within the market. 4. No Hourly Billing • We focus on the job, not the clock. You’ll never have to worry about escalating costs due to time overruns. 5. Financing Options • For larger projects, we offer flexible financing options to help make your upgrades more affordable. Our goal is to make your experience stress-free by being completely transparent about costs and delivering excellent value for your investment!
- What is your typical process for working with a new customer?
When you choose Total Plumbing, Air, Electric, and Solar, we make the process simple, transparent, and stress-free. Here’s what you can expect when working with us: 1. Initial Consultation • We start by understanding your needs and discussing the details of your project. Whether it’s plumbing, HVAC, electrical, or remodeling, we’re here to listen and provide solutions tailored to you. 2. Up-Front Pricing • We provide 100% transparent, up-front pricing with no hidden fees. You’ll know exactly what to expect before we begin, giving you peace of mind. 3. Expert Assessment • Our licensed and experienced team will assess the issue or project requirements thoroughly, ensuring we have a clear plan to deliver the best results. 4. Timely Service • We value your time and work efficiently to complete the job on schedule, without sacrificing quality. Our team will keep you informed every step of the way. 5. High-Quality Workmanship • With our extensive qualifications, including licenses in plumbing, HVAC, electrical, and construction, we guarantee work that meets the highest standards. 6. Clean-Up and Final Walkthrough • Once the job is complete, we clean the workspace and conduct a final walkthrough to ensure everything meets your expectations. 7. Post-Service Support • Our work doesn’t end when the job is done. We’re here to answer any follow-up questions and provide ongoing support if needed. With Total Plumbing, Air, Electric, and Solar, you’ll experience professionalism, reliability, and exceptional service from start to finish!
- What education and/or training do you have that relates to your work?
At Total Plumbing, Air, Electric, and Solar, we bring extensive education and licensing to every project. As the owner, I am proud to offer: • Degree in Electrical Engineering – Providing a strong foundation in advanced electrical systems and problem-solving. • Licenses Across Multiple Trades, including: • General B License (General Contracting) • Plumbing Contractor License • HVACR Contractor License • Electrical Contractor License These qualifications allow us to handle every aspect of your project with expertise and precision, ensuring the highest level of safety, quality, and professionalism!