FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Pricing reflects distance and size of project and the following discounts are included. -First Responders -Active duty -Veterans -Senior -Single Mothers -Widows
- What is your typical process for working with a new customer?
First, I’d start with an initial consultation—usually over the phone or through email—where I’d ask you about the project or repairs you need done. I’d want to get a clear idea of what you’re looking for, whether it’s fixing a leaky faucet, installing shelves, or something bigger like a deck repair. I’d also ask about your timeline and budget to make sure we’re on the same page. Next, I’d schedule a time to come out and take a look at the job in person. This is key because it lets me assess the scope of the work, check for any hidden issues—like old wiring or water damage—and take measurements if needed. I’d walk you through what I’m seeing and explain how I’d approach the job. If it’s something straightforward, I might even give you a rough estimate right there. For bigger projects, I’d take notes and follow up with a detailed quote later. Once we agree on the plan and the price, I’d set a start date that works for you. Before I begin, I’d make sure to confirm any specifics—like materials or finishes you want—and double-check that I’ve got all the tools and supplies lined up. I’d also let you know how long I expect it to take and if there’s anything you need to do, like clearing the work area. When I get to work, I focus on doing the job efficiently and right the first time. I keep things clean as I go—nobody wants sawdust all over their kitchen—and I’ll check in with you if any unexpected issues pop up that might change the plan or cost. Communication’s big for me; I’d rather you know what’s going on than be left guessing. After I’m done, I’d walk you through the finished work to make sure you’re happy with it. If there’s anything you want tweaked, I’d handle it then and there if possible. Finally, I’d settle up payment—usually cash, check, or whatever we’ve agreed on—and let you know how to reach me if something comes up down the road. That’s the gist of it! Every job’s a little different, but I aim to keep it straightforward, transparent, and tailored to what you need.
- What education and/or training do you have that relates to your work?
I have spent about 20 years in the construction industry building and renovating houses from top to bottom. 15 of these years have been in the Southern California are and 5 have been in Banff Canada area. If there’s a task I’m not fully skilled in, I’ve got a solid network of local, licensed experts I partner with, covering every trade and specialty needed.