FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We offer flat-rate pricing to keep things simple and transparent—no surprises, just great service! First-time customers can enjoy an exclusive discount, and we also run seasonal promotions throughout the year. Our standard cleaning covers all the essentials, but if you need a deep clean, move-out service, or extra add-ons, we’re happy to accommodate for a small additional fee.
- What is your typical process for working with a new customer?
We start with a quick phone consultation to learn about your space and specific cleaning needs. From there, we provide a free estimate so you know exactly what to expect. Once booked, you’ll receive real-time notifications through our app for confirmations and reminders. On the day of service, our cleaning professionals will check in before leaving to ensure everything is up to your standards—we guarantee all of our work. Your satisfaction is our priority!
- What education and/or training do you have that relates to your work?
Our team members are highly experienced, with an average of over 10 years in the cleaning industry. Every cleaner is background-checked, insured, and trained to meet the highest standards. We take pride in our professionalism, attention to detail, and customer-first approach.