FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
I offer a free email consultation before we start, which helps us outline your project. My organizing services are charged by the hour, as are any hours spent shopping for organizational items. However, if you prefer, you can handle those purchases yourself, and I’m happy to provide recommendations at no extra cost. Additionally, I include a free clothing donation drop-off service as part of my closet organization process, ensuring that your space is not only organized but also giving back to those in need.
- What is your typical process for working with a new customer?
My typical process for working with a new customer begins with an email exchange before our first meeting. This allows me to understand your specific needs and the scope of the project, ensuring that I come prepared. I ask about what areas you want to focus on, what tasks you’d like me to tackle, and any expectations you may have. While photos of the space are helpful for planning, they are not required. This initial communication helps set the stage for a productive first appointment, where we can dive into the organizing process together!