Promax Service Group

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Introduction

Promax Service Group: Your Trusted Appliance Service Experts in San Jose and surrounding areas! We specialize in repair, installation, and maintenance for ALL appliance brands Serving both residential and commercial clients in San Jose and surrounding areas Why Choose Us? - Licensed, experienced technicians - We wear shoe covers to protect your floors - Clean up after ourselves - no mess left behind! - Prompt, reliable service - we work 7 days a week! - Years of expertise in handling all appliance issues Our Awesome Offers: - 90-day parts and labor warranty - Free service call with repair - 15% discount for loyal customers - Save 10% when you book today! At Promax Service Group, we're committed to: Transparent prices Quality work Fast response times Professional, responsible service Don't let appliance troubles slow you down! Choose Promax Service Group for all your appliance needs!

Overview

Current Top Pro

Hired 59 times

Background checked

3 employees

1 year in business

Payment methods

This pro accepts payments via Cash, Check, Credit card, Venmo, and Zelle.

Social media

Instagram

Specialties

Fixture type

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Reviews

Customers rated this pro highly for work quality, professionalism, and punctuality.

Excellent 4.9

20 reviews

5

95%

4

0%

3

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2

5%

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Read reviews that mention:

Siddharth U.

7 days ago

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Hired on Thumbtack

Got a mobile charger point installed for my electric car. Clear explanation of charges and difference between methods. Gave choice to me.

Details: No, there is no existing wiring • Install EV charger • 1 switch or outlet • Outdoors • Garage • Drywall • House

Promax Service Group's reply

Hi Siddharth, Thank you for your feedback! We’re so glad we could help with the installation for your electric car charger. It’s always our goal to make things clear and give you choices that work best for you. Let us know if you need anything else—we’re here to help! Take care, The Promax Team

Switch and Outlet Installation

Vipul J.

1 month ago

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Hired on Thumbtack

I recently had the pleasure to work with max from promax service group. He installed 3 new electrical outlets and did it with such an ease. He had to access our attic several times in order to fish the wire to proper location. He only did a neat installation but he also made sure to clean up any mess that occurred as part of the installation. I will hire max again for any future projects

Details: No, there is no existing wiring • Install switch or outlet • 2 switches or outlets • Rooms with water access, like the kitchen • Drywall • House

Promax Service Group's reply

Hi Vipul, Thank you so much for your wonderful feedback! We’re thrilled to hear about your positive experience with Max—he’s a true pro, and we’re lucky to have him on our team. It’s great to know he made the installation process smooth, kept everything neat, and even cleaned up afterward. We’ll definitely pass along your kind words to him! Whenever you need help with future projects, we’re here for you. Thanks again for choosing Promax Service Group! Best regards, The Promax Team

Switch and Outlet Installation

Sam L.

Jan 20, 2025

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Hired on Thumbtack

We found ProMax through Thumbtack to install a level 2 EV charger and additional outlets for our our bathrooms. I went back and forth with Nick on Thumbtack about job scope, availability, and materials required. He was incredibly patient, accommodating, and responsive with our questions and our schedules, suggesting to us that this would be a reliable contracting company. Max came out right away that same weekend to start the job. It was a half-day effort to due the small spaces in our bathroom, along with Max needed to run a ton of wiring from our panel in the back of the house, into the crawl space, and out to our garage where the charger was ultimately installed. He was incredibly clean and respectful of our house and the job we wanted. He brought all the equipment required (we’ve had many contractors come half prepared with tools; also, look at how organized his truck is), walked us through all the steps required for installation, and reconfirmed with us throughout the job that the outlets were installed exactly where we wanted. Moreover, the cleanup process afterwards was impeccable as he wiped down the floors where he worked inside our house and vacuumed the outside where there was drilling/cutting. Would highly recommend Max and his team, who are responsive, accommodating, and thorough in their work. We’ll be contacting Max when we are ready to do our HVAC/duct work in the attic.

Details: No, there is no existing wiring • Install switch or outlet • Install EV charger • 2 switches or outlets • Rooms with water access, like the kitchen • Garage • Drywall • House

Promax Service Group's reply

Hello Sam! Thank you so much for your kind words and positive feedback! We’re thrilled to hear that you had a great experience with us. Your support means a lot and motivates us to keep delivering excellent service. If there’s anything more we can do for you, please don’t hesitate to reach out. We look forward to working with you again!

Switch and Outlet Installation

Anna T.

Oct 15, 2024

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Hired on Thumbtack

I had my washing machine repaired by Promax Service Group, and the service was excellent. The technician arrived on time, fixed the issue quickly, and explained everything clearly. Pricing was fair, and they offered a 90-day warranty. Highly recommend for appliance repairs!

Details: Washer or dryer • Samsung

Appliance Repair or Maintenance

Maxim T.

3 weeks ago

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Hired on Thumbtack

I recently had a garbage disposal installed by Promax Service Group, and I couldn’t be happier with the experience! From start to finish, their team was professional, efficient, and highly knowledgeable. Scheduling the service was easy, and they arrived on time, fully prepared for the job. The installation itself was quick and seamless, with great attention to detail. They ensured everything was working perfectly before leaving and even took the time to explain proper maintenance to extend the lifespan of my new disposal. Overall, I highly recommend Promax Service Group for their outstanding service, expertise, and reliability!

Details: Doesn't turn on • Continuous feed (most common)

Garbage Disposal Repair

Credentials

Background Check

Ganna Tkachova

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
💰 At Promax Service Group, we believe in fair and transparent pricing! 🔍 Our costs are based on the specific service, equipment, and parts needed. 💼 We offer great deals to save you money: • 🆓 Free service call with repair • 💯 90-day parts and labor warranty • 💖 15% discount for our loyal customers • 🏃 10% off when you book today! 📞 Want details? Just reach out for a free estimate! We'll break down all costs upfront.
What is your typical process for working with a new customer?
📞 You contact us - we're here to listen! 💬 We discuss your appliance needs and offer expert advice 📅 We schedule a convenient appointment for you 🚚 Our skilled technicians arrive on time 🔧 We diagnose and fix your appliance issues with care and precision 🧹 We clean up after ourselves, leaving your space spotless 💳 We complete the service with easy payment options From first call to final handshake, we ensure a smooth, professional experience!
What education and/or training do you have that relates to your work?
🎓 Our team is powered by knowledge and experience: 📜 All technicians are fully licensed and certified 🔧 Years of hands-on experience with all appliance brands 📚 Ongoing training in the latest appliance technologies 🛠️ Expertise in both residential and commercial equipment 🏆 Commitment to excellence in every job We're always updating our skills to serve you better!

Promax Service Group

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