FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We charge half of first month's rent when lease is signed and 8% monthly. However, we are not a property manager that sits back and collects rent. When something breaks, we will compare prices from multiple vendors to ensure you get the best price for quality work. Also, we will discuss how you prefer to track your expenses, instead of sending an automated statement. We onboard and check in with our tenants to get ahead of any issues and do small things throughout the year to keep them happy. We point out simple things that can add value in your home while not costing you a fortune.
- What is your typical process for working with a new customer?
A successful lease or home sale/purchase starts with your goals and not a monthly rent or sales price. For that reason, we sit down and understand your short and long term goals and determine a game plan from there. If you have substantial equity, renting your house may not be the best option. If you want to sell, market conditions could tell us that renting your house may be a better option. It all just depends on your big picture goals.
- What advice would you give a customer looking to hire a provider in your area of work?
For property managers, ask them: -What do you do on an ongoing basis to proactively keep tenants happy? -If nothing breaks, how often will I get an update from you? For home purchases, ask them: -What do you look for to ensure my primary residence is an appreciating investment? -What are some creative terms I should negotiate that will benefit me and the seller?