Jhennifer Rhema Cleaning

$110

starting price

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Cleaning type

Responds in about 3 hours

Introduction

I’ve been in business for 5 years for a reason. I’m trustworthy. I know having a stranger come into your home can be scary. So I tell you exactly when I’m coming and what I will do, leave you a written note after, and always give you references and contact information. My focus is quality. I never cut corners , even when it’s more expensive. Some of my competitors are cheaper, but I will take the time to make sure you’re 100% happy.

Overview

Hired 6 times

Serves San Mateo, CA

Background checked

6 employees

9 years in business

Business hours

SunClosedMon8:00 am - 8:00 pm

Payment methods

This pro accepts payments via Cash, Venmo, and Zelle.

Social media

Facebook, Instagram

Featured Projects

12 photos

Specialties

Extra services

, ,

Pets

Cleaning type

, ,

Reviews

Customers rated this pro highly for work quality, responsiveness, and professionalism.

Great 4.7

13 reviews

5

92%

4

0%

3

0%

2

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1

8%

Read reviews that mention:

Rujuta M.

2 weeks ago

·

Hired on Thumbtack

The cleaning service was very professional and the team did a great job with all the tasks. They cleaned all rooms, bathrooms, floor and kitchen very well.

Details: 3 bedrooms • 2 bathrooms • Standard cleaning • No pets in home • Just once

House Cleaning

Stephanie D.

Oct 4, 2020

Jenny and her team do a fantastic job. They thoroughly clean the house and leave it spotless and organized. They go above and beyond to respect COVID protocol which is very important to our family with a newborn. I strongly recommend using their services if attention to detail and reliability are important to you. They also look for feedback as they're always trying to improve and meet clients unique needs but we've never had to give any.

Nicole L.

Aug 23, 2020

With a 3 and 1 year old, it’s nearly impossible to keep our house clean. Jenny and her team consistently turn our messy and dirty house into a sparkly clean home that we want to spend our time in. We’ve used Jenny’s Maid Service for nearly 3 years and highly recommend! Thank you Jenny and Team!!

Kateryna D.

Aug 23, 2020

I have worked with Jhennifer on a number of occasions when she helped me with deep cleaning my listings before they go on the market. She always did a great job and I keep coming back to her as I know I can trust her staying in the houses of my clients and that she will do a great job. Will highly recommend her!

Laura O.

3 weeks ago

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Hired on Thumbtack

Very unprofessional. I was trying to book a time, when I finally did, the woman who runs it was nonstop texting me at night while I was taking my son trick-or-treating, almost harassing me. The next morning a water pipe burst flooding my house, so I texted immediately way before they were set to come so that her cleaners wouldn’t come all the way over and would have time back. I texted multiple times to make sure she saw the emergency and even messaged on thumbtack and absolutely NO response. I messaged her 10 hours later saying I was disappointed in the lack of response as I was trying to be considerate of her staff. When she finally responded she simply said I messed up her day. I’m glad I never worked with them as they clearly care about the money and not the communication. I couldn’t trust someone who doesn’t respond to enter my house.

Details: 2 bedrooms • 1 bathroom • Standard cleaning • Window cleaning (interior) • Pets in home • Every 2 weeks

Jhennifer Rhema Cleaning's reply

Thank you for your feedback. We apologize for any inconvenience caused during our communication. Our goal is to always provide a seamless experience for our customers and we regret that this was not your impression. To clarify, when we do not receive a response to our initial messages, we will contact you again to confirm your reservation while we prepare our schedule in advance to ensure availability and quality for each customer. We understand that personal emergencies do happen and we appreciate that you contacted us to let us know. However, since the cancellation was close to the scheduled time, it impacted our planning for the day. If you look at all of our reviews, this has never happened. All of the customers who have worked with us have had the pleasure of enjoying a high quality service. We are a serious company and we value the quality of our processes and services offered. I look forward to working with you in the future. Thank you

House Cleaning

Credentials

Background Check

Jhennifer Guimaraes

FAQs

What is your typical process for working with a new customer?
Many typesss. I am very flexible.
How did you get started doing this type of work?
I was always a perfectionist with my own home and friends told me I would be successful in this type of work. I started by accident and now I love doing what I do. Weird to say, but I love to take some messy homes and turn it in a beautiful home.

Jhennifer Rhema Cleaning

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