Caroline A
$115/visit
Estimated price
Requested services
Responds in about 13 min
Introduction
Reliable Pet Care
*Please note: While I walk with a cane for longer distances, I can walk without it for shorter distances and am fully capable of providing attentive, high-quality pet care.*
Please note pricing is $115/day house-sitting w/a dog or cat, $20 for each additional dog. $10 for each additional cat.
Our pet sitting service offers exceptional, dedicated care for your beloved pets, with seven years of experience and a commitment to around-the-clock attention. Unlike many pet sitters, we prioritize your pet exclusively, without interruptions or other engagements during our time together.
We specialize in providing care for pets with unique needs, such as those with separation anxiety, senior dogs, "pandemic dogs," and any pets that require consistent attention and affection.
To help us deliver the best possible care, we kindly ask that your pet's vaccinations are up-to-date. We are fully insured with Pet Care Insurance, and proof of coverage is available upon request.
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Overview
Hired 8 times
Serves San Mateo, CA
Background checked
2 employees
8 years in business
Business hours
Sun12:00 am - 11:59 pmMon12:00 am - 11:59 pm
Payment methods
This pro accepts payments via Cash, Check, PayPal, Square cash app, Venmo, and Zelle.
Featured Projects
24 photos
Reviews
Customers rated this pro highly for professionalism, work quality, and responsiveness.
4.0
4 reviews
5
75%
4
0%
3
0%
2
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1
25%
Andrea p.
Apr 9, 2024
·
Hired on Thumbtack
Hired on Thumbtack
Caroline took care of our dog for almost a week while we were on vacations.
This was our first time leaving our dog behind and we were very nervous about it. Caroline gave us confidence with her professionalism, she is background checked and also has insurance.
She came to our place for a visit before the actual stay, to learn about our dog. She asked us many questions and provided a doc to give her instructions.
During the trip, she sent us pictures 3+ times a day. She is a great photographer, and her updates where always fun. We were waiting each day to hear from her, to learn what was our little dog up to.
I highly recommend her, I will hire again for future trips.
Details: Dog • 1 pet • Taking pet outside • Providing companionship • Giving food and water • Providing exercise • Overnight visit (10-12 hours) • At the pro’s location • My home, venue, etc.
Pet Sitting
Elizabetta w.
Nov 28, 2024
·
Hired on Thumbtack
Hired on Thumbtack
Very rude and too good for my dogs
Details: Dog • 3 pets • Taking pet outside • Changing litter or bedding • Giving food and water • Providing exercise • Overnight visit (10-12 hours) • My home, venue, etc.
Caroline A's reply
**Response to Review:**
Hi Elizabetta,
I’m sorry to hear you feel this way, but I’d like to clarify a few things. We never initiated any formal business arrangement, I never provided care for your dogs, and I made every effort to communicate with you professionally and promptly.
When you initially reached out, you mentioned needing overnight care for your dogs due to an upcoming surgery. I offered the dates I was available (Dec 10–19) and clearly explained my rate structure. I even offered to charge for only one dog instead of three out of empathy for your situation. Unfortunately, when you contacted me on Thanksgiving—five days after my initial response—I had already booked another client. Since I provide dedicated care to only one family at a time, I was no longer available. Without a confirmed booking, deposit, or signed agreement, I was free to accept another job.
Additionally, it seemed your request shifted from overnight care to drop-in visits, which is not a service I offer. My services focus exclusively on consecutive overnight care, as outlined in my offerings.
I strive to provide excellent care to every client and their pets, and I’m sorry we weren’t able to work together. I wish you and your dogs all the best.
For transparency, I’ve included a portion of our conversation below:
**Elizabetta:** Call me to talk about what we can work out.
**Caroline:** Hi Elizabetta, Unfortunately, I'm now booked during that time. Sorry I couldn't help this time.
**Elizabetta:** During what time? During the time that dog parks are open forever?
**Caroline:** I WAS available Dec 10–19, but I am now booked with another pet-sitting job. I only care for one family at a time. I'm sorry I can't accommodate.
**Elizabetta:** I don’t get it. I’m just looking for long-term.
**Caroline:** I can’t help you. We’re done here.
**Elizabetta:** Jez. How mean. A. Just leave me alone.
I respected your request to leave you alone, so I was surprised to see a one-star review for services I never provided. Please refrain from further contact.
Best regards,
Caroline
Pet Sitting
Daniella D.
Dec 27, 2021
·
Hired on Thumbtack
Hired on Thumbtack
Caroline was a fantastic dog and house sitter! She gave us lots of updates and was very thorough. Our dogs can be a handful so her patience was appreciated! She spent all 5 days at the house not coming and going often like some other sitters- our dogs loved the company! Caroline was kind enough to wash her bedding and make a cute Christmas photo card of our dogs. Would highly recommend her!
Details: Dog • 2 pets • Providing companionship • Taking pet outside • Giving food and water • Overnight visit (10-12 hours) • My home, venue, etc.
Pet Sitting
Anett J.
Nov 16, 2021
·
Hired on Thumbtack
Hired on Thumbtack
This was just to meet
Details: Dog • 2 pets • Giving food and water • Overnight visit (10-12 hours) • At the pro’s location • My home, venue, etc.
Pet Sitting
Credentials
Background Check
Caroline Aebi