FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Pricing depends on the size and scope of the job, equipment needs, and site accessibility. We offer senior discounts and a 5% discount if you mention our Thumbtack listing. Hauling and dump fees are usually included, unless otherwise noted. Every job starts with a free onsite estimate, so we can give you an accurate, fair price with no surprises.
- What is your typical process for working with a new customer?
We start with a free onsite estimate to assess your trees, answer any questions, and give you a clear, written proposal. Once approved, we’ll schedule the work, confirm access needs, and keep you informed every step of the way. We pride ourselves on being prompt, professional, and respectful of your property.
- What education and/or training do you have that relates to your work?
A requirement for certification with the International Society of Arboriculture (ISA) is continued education. I regularly take new courses, attend seminars, I am a member of numerous professional associations, including the National Arborist Association, International Society of Arboriculture, San Diego Professional Tree Care Association, Western Chapter Certified Arborist #WE1087, and Pesticide Applicator's Professional Association. I also serve as a judge and proctor for the Certified Arborist and Certified Tree Worker professional exams.