FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At Heimdall Security Solutions, we offer transparent pricing based on the specific needs of each client. Our pricing for event security starts at $35 per hour per security professional, but it can vary widely depending on the type of security required. Factors such as the level of risk, the complexity of the event, the number of personnel needed, and the location will all influence the final cost. For more specialized services, such as executive protection or ongoing corporate security, the pricing will be customized based on the specific requirements and scope of the project. We are committed to providing competitive rates while maintaining the highest standards of professionalism and security expertise. We will work with you to understand your needs and create a tailored solution that fits your budget, ensuring you receive the best possible protection for your event or assets.
- What is your typical process for working with a new customer?
Initial Consultation: We begin with a detailed conversation to understand your unique security needs and objectives, whether it’s for an event, corporate setting, executive protection, or routine patrols. This step helps us tailor our approach to align with your specific requirements. Risk Assessment & Planning: Our team conducts a thorough risk analysis based on your location, industry, or event, identifying potential vulnerabilities and crafting a customized security strategy for maximum safety and efficiency. Proposal & Agreement: We provide a detailed security plan that outlines the scope of services, personnel needs, and costs. Once the proposal is approved, we formalize the agreement and prepare to implement the plan. Preparation & Team Deployment: Whether it's deploying patrol officers, stationing corporate security personnel, or assigning an executive protection detail, our team is briefed and fully trained to execute the plan with precision and professionalism. Execution & Monitoring: From protecting high-profile executives to safeguarding premises or managing event security, our team ensures smooth operations, proactive risk management, and immediate response to any issues. Follow-Up & Review: After services are rendered, we conduct a post-operation review to evaluate our performance, gather your feedback, and discuss how we can improve or continue to meet your needs in the future.
- What education and/or training do you have that relates to your work?
With 7 years of experience as a police officer, I bring extensive knowledge of law enforcement procedures, public safety, and crisis management. I am also a certified Private Patrol Operator and a Qualified Manager with the Department of Consumer Affairs, ensuring our operations meet the highest industry standards. At Heimdall Security Solutions, our team is comprised of highly trained professionals, including former military personnel and law enforcement officers, all skilled in risk assessment, situational awareness, and defensive strategies. Together, we deliver unparalleled expertise and professionalism to keep our clients safe and secure.