FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We price the service charge primarily on the volume it takes on our truck. Our trucks are larger than most of our competitors. A full truck can accommodate a studio or a small one-bedroom apartment. Our minimum starts at $134.
- What is your typical process for working with a new customer?
When you book an appointment with The Junkluggers, we give a 2-hour window. A minimum of 2 professionals arrives and assess the space it occupies on our truck. We provide a FREE NO-OBLIGATION on-site estimate. With our price assurance, you NEVER pay more. If we overestimate, we charge only the space it actually takes on our truck but if we underestimate, you NEVER pay more. It's a win-win!
- What education and/or training do you have that relates to your work?
Our crew goes through multiple trainings before starting to shadow senior staff in the field. Team and customers' safety is one of our top priorities.