FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is based on the size of the area to be cleaned and the type of cleaning required. We offer competitive rates and occasional discounts for regular customers, Military, Senior and large-scale projects. Additional fees may apply for specialized treatments such as stain removal or odor elimination. For an accurate quote, please contact us directly with details about your specific needs.
- What is your typical process for working with a new customer?
Our typical process begins with a consultation where we assess the scope of the cleaning project and discuss any specific requirements or concerns you may have. We'll then provide you with a detailed estimate and schedule a convenient time for the cleaning to take place. During the cleaning process, our experienced technicians will use state-of-the-art equipment and environmentally friendly products to ensure a thorough and efficient cleaning job. We'll also follow up with you after the cleaning to ensure your satisfaction.
- What education and/or training do you have that relates to your work?
Our team of carpet cleaning technicians undergoes rigorous training and certification programs to ensure they're equipped with the latest techniques and best practices in the industry. We stay updated on advancements in carpet cleaning technology and attend workshops and seminars regularly to enhance our skills and knowledge.