FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Hourly rate: Many handymen charge an hourly rate, which can vary depending on the location and the type of work being performed. Customers should ask about the hourly rate and get an estimate of the total time required for the project. Flat rate: Some handymen may offer a flat rate for certain types of services, such as installing a ceiling fan or replacing a faucet. Customers should ask about flat rates and whether they are available for their project. Materials costs: In addition to labor costs, customers should be aware of any materials costs associated with their project, such as the cost of lumber, drywall, or paint. Customers should ask the handyman to provide an estimate of these costs and whether they are included in the overall price. Discounts: Some handymen may offer discounts for certain types of customers, such as seniors, military personnel, or first-time customers. Customers should ask about discounts that may be available and whether they are applicable to their project. Fees: Customers should ask about any additional fees that may be associated with the project, such as travel fees, permit fees, or disposal fees. Customers should also ask about cancellation or rescheduling fees in case they need to make changes to the project timeline. It's important for customers to have a clear understanding of the pricing structure before they agree to work with a handyman. Customers should ask for a written estimate that includes all costs associated with the project, and should be wary of any handyman who is not willing to provide an estimate or who is vague about pricing details. For small jobs (no discount for less than two hours)
- What is your typical process for working with a new customer?
Initial contact: The first step in working with a new customer is typically an initial contact or consultation. This can be done through various channels, such as a phone call, email, or online chat. During this initial contact, the customer can provide information about their needs, requirements, and budget. Needs assessment: Once the initial contact has been made, the next step is to assess the customer's needs in more detail. This might involve asking more questions about their project, reviewing any plans or specifications they have provided, and possibly scheduling an on-site inspection. Proposal or estimate: Based on the needs assessment, the service provider will typically provide a proposal or estimate for the work to be done. This should include a detailed breakdown of the scope of work, pricing, timelines, and any other relevant information. Agreement and scheduling: If the customer agrees to the proposal or estimate, the next step is to sign a contract or agreement and schedule the work to be done. This might involve setting specific dates and times for the work to be performed, as well as outlining any specific requirements or expectations. Completion of work and follow-up: Once the work has been completed, the service provider will typically follow up with the customer to ensure that they are satisfied with the work and address any issues or concerns that may have arisen. This can be an important step in building a long-term relationship with the customer and ensuring that they are happy with the services provided.
- What education and/or training do you have that relates to your work?
I have a technical education, it helps me a lot in solving many problems. In addition to trade-specific skills, I have good communication skills, problem-solving skills, and attention to detail. I should be able to work independently, manage their time effectively, and have a strong commitment to safety.