FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is straightforward and transparent. We charge $120 per hour for our professional handyman services. As a special offer for Thumbtack clients, we provide a 10% discount to show our appreciation for choosing Maintenance Pro. There are no hidden fees—just high-quality workmanship and excellent service. Let us know if you'd like to adjust the tone or add more details!
- What is your typical process for working with a new customer?
Our process for working with new customers is straightforward and hassle-free: 1. Contact Us: Start by reaching out to our office with details about the work you need done. 2. Schedule the Job: Once we understand your needs, we’ll schedule the job at a time that works best for you. 3. Job Completion: Our skilled technicians will complete the work efficiently and to your satisfaction. 4. Invoice and Payment: After the job is complete, you’ll receive an invoice with photos (if applicable or requested). You can conveniently pay by check or credit card. At Maintenance Pro, we prioritize clear communication, reliable service, and a smooth experience for every client.
- What education and/or training do you have that relates to your work?
Our team of skilled technicians brings over 30 years of hands-on experience across various trades. To ensure we stay at the forefront of industry standards, we regularly engage in cross-training and ongoing professional development. This commitment to continuous learning enables us to provide top-notch service and solutions for every project.