FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Because of many variables in parts and products its not possible to establish a standard pricing model. The same holds true for labor services as we can accomplish a wide array of garage door repairs, adjustments and new installations, each of which require competitive and affordable pricing which we do offer.
- What is your typical process for working with a new customer?
When a call, text or email comes in we discuss with the customer just what is happening, or not, as the case may be with their garage door. We then establish an onsite appointment time for our experienced technicians to review first-hand what the problem is and how best to correct it.
- What education and/or training do you have that relates to your work?
Family owned and operated business in a related field has been very helpful for learning everything from standard operating practices to customer satisfaction. Please be sure to check out our reviews on Yelp and Thumbtack!