FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is simple and straightforward. We charge based on the volume of junk and type of items, with no hidden fees — what we quote is what you pay! We offer free estimates and discounts for repeat customers, seniors, and military personnel. You get top-notch service at a fair price, every time. No surprises, just great results!
- What is your typical process for working with a new customer?
Our process is straightforward and efficient. We start with a quick consultation to understand your needs and provide a free estimate. Once you’re ready, we’ll schedule your service for the same or next day. Our team arrives on time, tackles the job with care, and cleans up afterward, ensuring your space is clutter-free and ready for what’s next!
- What education and/or training do you have that relates to your work?
At Tackle Junk, our team is trained in safe junk removal practices and customer service excellence. We stay updated on industry best practices through ongoing training and education. With years of hands-on experience, we understand how to handle various items — from household furniture to e-waste — ensuring each job is done safely and efficiently. Our commitment to professionalism and care sets us apart in the junk removal game!