FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At Marina Bay Roofing, We believe in fair and transparent pricing. Our rates are based on the size, materials, and complexity of the job, ensuring you get the best value for your investment. We offer free estimates and inspections, and there are no hidden fees! everything is clearly outlined before work begins.
- What is your typical process for working with a new customer?
Our process for working with a new customer is designed to be seamless, transparent, and stress-free. here is what you can expect: 1- INITIAL CONSULTATION: We start with a conversation to understand your roofing needs, whether its a repair, replacement, or inspection. This can be done over the phone or in person. 2- FREE INSPECTION & ESTIMATE: Our team will visit your property to conduct a thorough inspection, identifying solutions. We then provide a detailed, no-obligation estimate outlining costs and timelines. 3- MATERIAL SELECTION & SCHEDUALING: Once you approve the estimate, we help you choose the best materials for your roof based on durability, aesthetics, and budget. Then, we schedule the project at a time that works best for you. 4- ROOF INSTALLATION OR REPAIR: Our experienced roofing crew arrives on time and completes the work efficiently, adhering to industry standards and safety protocols. We keep you informed throughout the process. 5- FINAL INSPECTION & CLEANUP: After completing the job, we conduct a final walkthrough to ensure quality and satisfaction, we also perform a thorough cleanup, leaving your property just as we found it. 6- POST-PROJECT SUPPORT & WARRANTY: We stand by our work and offer warranties on both materials and labor. If any issues arise, Were just a call away. Our goal is to provide high-quality roofing solutions with honesty and professionalism, ensuring you have a durable and reliable roof over your head.