FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Advertised rate for piano tuning service is only valid for customers whose piano is in San Francisco and appointment needs to be made for weekdays between 11am and 3pm. The rate is about 20% higher if your piano is not in SF but it is within 30 miles range from our office..
- What is your typical process for working with a new customer?
For piano service usually is good to start with 90 minutes service but it's not mandatory. Very often new customer will only want the piano tuned which rarely takes more than one hour for my skill level. 90 minutes service includes cleaning the keytops and some other minor adjustments like pedal squeak or a sticky key or two. For piano lessons new customer is welcome to have a free tryout class not longer than 30 minutes.
- What education and/or training do you have that relates to your work?
I hold equivalent to masters degree in music education and vocal performance from music academy in Eastern Sarajevo. I am also a member of Master Piano Technicians of America. Sometimes my name will not show in the online directory when I forget to pay membership but I have been a member since 2011.