FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Each situation is estimated uniquely. I quote after meeting the pet and pet parents. You all want this for your pup: food, water, love and attention, exercise, fresh air and potty access. I focus on one family at a time, no double dipping at all, ever. 🐾💛
- What is your typical process for working with a new customer?
My philosophy is to organize just enough information ahead of time that if there were an emergency (or just a good question) we all know what to do and who to call. We communicate about what is wanted and expected by both of us and put all of it in writing. My process: we make an appointment for a brief FaceTime chat and then plan a relaxed meet/greet in person at your home. The dogs get to know me and show me the treat location. I like to take them for a brief walk. i write an estimate and then I make an itinerary and plan for the work. I hold dates with a deposit. After that, I am holding your dates with the money you put down. … you have to meet the client halfway and the key to success for a dog and house sitter is to be flexible. 🩷🐾🦴
- What education and/or training do you have that relates to your work?
I earned a Bachelors Degree from UCLA in 1986, History. I also studied art, culinary arts, Italian and Dance. I earned 23 consecutive 5-star reviews in pet care until 2022. I have been on my own and growing ever since, expanding the business via referral and repeat clients. I have selected a wonderful group of dog lovers to work for.