FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Yup! You can check out our flat-rate pricing by visiting maidthis.com. No hidden fees or surprises
- What is your typical process for working with a new customer?
Once a customer signs up on our website, they will receive an email with details on the cleaning as well as a confirmation email after someone from our Customer Happiness Team has verified all details. After this, the customer will receive 3-day and 1-day reminder emails, as well as text reminders if wanted! At the end the the cleaning the customer receives an email to rate the team, and an email invoice with the charge. We're all about easy communication and making sure everything is transparent!
- What types of customers have you worked with?
All types! Residential cleanings, vacation rental cleanings (Airbnb, VRBO, etc), commercial cleanings.