FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
My pricing is designed to be transparent and fair, ensuring customers know exactly what they are paying for. Here’s what you should know: 1. Job-Based Pricing: I charge based on the scope of the job rather than by the hour. This means the price is agreed upon in advance, depending on the size of the space and the type of cleaning needed. 2. No Hidden Fees: There are no surprise charges. I clearly explain the costs upfront, including any additional services like deep cleaning or organizing, if requested. 3. Discounts: I offer discounts for recurring services (e.g., weekly, bi-weekly, or monthly cleanings) and sometimes for referrals or first-time customers. 4. Customizable Packages: Every home and client is different, so I tailor my services to your needs and budget. 5. Travel Fees: For areas outside my standard service radius, a small travel fee may apply, but I will always let you know in advance. My goal is to provide high-quality cleaning at a price that fits your needs while maintaining complete transparency. Looking for a professional and spotless cleaning service for your home? Don’t wait any longer! Contact me today, and let’s discuss how I can transform your space into a clean and welcoming environment. Whether you need a one-time deep cleaning or regular maintenance, I’m ready to meet your needs. Call now and experience a quality service that will exceed your expectations! Cheers, Else F. Else’s Cleaning Services
- What is your typical process for working with a new customer?
My typical process for working with a new customer starts with clear communication and understanding their needs. Here’s what you can expect: 1. Initial Contact: I start by discussing the customer’s requirements and expectations to fully understand their goals for the cleaning service. I also ask about any specific preferences or areas of concern. 2. Assessment and Planning: If needed, I can visit the property (or review photos) to provide a more accurate estimate and tailor the service to their needs. 3. Transparency: I explain the cleaning products and techniques I use, ensuring they align with the customer’s preferences, especially if they have sensitivities or specific requests. 4. Scheduling: I work with the customer to schedule a convenient time and ensure I’m punctual and prepared. 5. Delivery: On the day of service, I focus on delivering a high-quality cleaning while respecting the customer’s home and time. I always aim to leave the space spotless and organized. 6. Follow-Up: After the service, I follow up to ensure satisfaction and to address any feedback or future requests. My goal is to build trust and provide exceptional service, making my customers feel comfortable and confident in my work. Looking for a professional and spotless cleaning service for your home? Don’t wait any longer! Contact me today, and let’s discuss how I can transform your space into a clean and welcoming environment. Whether you need a one-time deep cleaning or regular maintenance, I’m ready to meet your needs. Call now and experience a quality service that will exceed your expectations! Cheers, Else F. Else’s Cleaning Services
- What education and/or training do you have that relates to your work?
I have several types of training that directly relate to my work. I completed training in the 5S methodology, which emphasizes ‘a place for everything and everything in its place,’ helping me maintain organized, efficient spaces. I also received training in safety planning, learning to observe, plan, and act to prevent risks (similar to situational awareness training in the U.S.). Additionally, I’m certified in the use of protective equipment, such as gloves, masks, eye protection, and shoe covers, to prevent cross-contamination. I also have experience in risk mapping and accident prevention, which helps me identify potential hazards in a home environment. I am CPR-certified and trained in emergency response, including fire prevention and management. All of these skills allow me to maintain a high standard of safety, organization, and care in every job. Looking for a professional and spotless cleaning service for your home? Don’t wait any longer! Contact me today, and let’s discuss how I can transform your space into a clean and welcoming environment. Whether you need a one-time deep cleaning or regular maintenance, I’m ready to meet your needs. Call now and experience a quality service that will exceed your expectations! Cheers, Else F. Else’s Cleaning Services