FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We are pleased to offer discounts to our loyal customers as a token of our appreciation. Additionally, we provide a special discounted price for the next order following the completion of the first one. Our pricing can be fixed, as stated on our website, or adjusted based on specific circumstances, such as the complexity of the project, the volume of work, and the unique requirements of the client. The final cost may depend on the scope of the work and the number of staff needed to complete it. We always strive to accommodate our customers and agree on the most favorable pricing for their needs.
- What is your typical process for working with a new customer?
Our typical process for working with a new customer begins with reviewing their request and providing a prompt response. We ask the customer about any specific preferences or special requirements they may have. Together, we select a convenient date, day, and time for the cleaning services. Based on the customer’s needs, we assign the most suitable cleaners for the job. We then confirm the price of the service and finalize all the necessary details to ensure smooth collaboration.
- What education and/or training do you have that relates to your work?
Our team consists of experienced cleaners with a proven track record of successfully completed tasks. They bring their own equipment and necessary cleaning supplies to ensure a perfect cleaning experience.