FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We provide competitive repair pricing and discounts for first time customers. Our customers don't pay hourly. We charge for performed labor and provide warranty for services and parts.
- What is your typical process for working with a new customer?
We are locally owned and operated, licensed, bonded, and insured for your protection. We care about our community. Your complete satisfaction is our goal and we will do our best to ensure you are completely happy with our service.
- What education and/or training do you have that relates to your work?
Our technicians have attended factory training on many appliances and attend ongoing manufacturer training seminars, to keep up on changing technologies. Each technician also has access to the technical documentation and tech line support for all the popular brands we service to ensure your appliance is repaired quickly and accurately.