FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is competitive and transparent. We offer free consultations and detailed quotes so you know exactly what to expect. We also provide seasonal discounts and special offers for bulk orders. Installation fees are included in the final quote, and there are no hidden charges. Financing options are available to help you manage your budget.
- What is your typical process for working with a new customer?
Our process begins with an initial consultation where we discuss your needs, preferences, and budget. We then conduct an on-site assessment to take measurements and provide product recommendations. After agreeing on the best solutions, we provide a detailed quote. Once approved, we schedule the installation at a convenient time for you. Our team handles the entire installation process, ensuring everything is perfect before completing the project.
- What education and/or training do you have that relates to your work?
Our team consists of highly trained professionals with certifications in window and door installation. We regularly participate in industry workshops and training programs to stay updated with the latest installation techniques and product innovations. Our staff members are also trained in customer service to ensure a smooth and satisfying experience for you.