FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is transparent and competitive. We offer detailed estimates before beginning any work, and there are no hidden fees. Discounts are available for multiple services and repeat customers.
- What is your typical process for working with a new customer?
We begin with a free consultation—either in person or virtually—depending on what’s most convenient for you. During this meeting, we take the time to understand your goals, concerns, and the scope of the project. After our assessment, we provide expert recommendations and a clear, detailed estimate. There’s no obligation and no payment required unless you approve the estimate. Once approved, we schedule the work at a convenient time and keep you informed every step of the way. Our goal is to make the entire experience smooth, transparent, and stress-free.
- What education and/or training do you have that relates to your work?
Our team is highly trained and certified, continuously updating their skills in HVAC, plumbing, electrical, and home improvements to comply with the latest industry standards and technologies. Members of our team hold EPA certifications and have backgrounds in engineering and construction management, ensuring a profound technical and practical understanding of each project.