FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is transparent and tailored to the size and scope of the project. We occasionally offer discounts for repeat customers or referrals, and there are no hidden fees everything is clearly outlined upfront.
- What is your typical process for working with a new customer?
We start by discussing the customer’s needs in detail, either over the phone or during a quick walkthrough of the space. After that, we provide a clear plan and timeline, ensuring they’re comfortable with everything before starting. Communication is key!
- What education and/or training do you have that relates to your work?
Aside from hands-on experience over the years, we’ve completed training in using eco-friendly cleaning solutions and specialized techniques for handling delicate materials. Staying updated on the best tools and methods is a priority for us.