FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Transparent Pricing: We believe in upfront, transparent pricing. The quote you receive is the price you pay—there are no hidden fees or surprise charges. Custom Quotes: Pricing may vary depending on the specifics of the project (e.g., size, complexity, location). After discussing your needs, we will provide a tailored quote that reflects your exact requirements. Discounts & Promotions: We occasionally offer seasonal discounts or promotions. Be sure to ask about any ongoing offers, and we’ll be happy to apply them where applicable. No Hidden Fees: We do not charge additional fees for travel, consultation, or initial estimates unless specifically stated in the quote. Payment Plans: For larger projects, we can discuss flexible payment options to make things easier for you. Satisfaction Guarantee: If you’re not fully satisfied with our work, we’ll do everything we can to make it right, ensuring you get the best value for your investment.
- What is your typical process for working with a new customer?
Consultation: We start with a free consultation to understand your needs and discuss the details of your project. Customized Quote: After the consultation, we provide a transparent, customized quote based on your specific requirements. Scheduling: Once you approve the quote, we’ll schedule the work at a convenient time for you. Execution: We complete the project with high-quality service and keep you updated along the way. Review & Adjustments: After the job is done, we ensure everything meets your expectations and make any necessary adjustments. Feedback: We value your feedback and aim to build a long-term relationship for future needs.
- What education and/or training do you have that relates to your work?
We have 25 years of experience in construction field