FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is competitive and transparent. We provide detailed quotes that outline all costs involved, with no hidden fees.
- What is your typical process for working with a new customer?
Our process begins with an initial consultation where we assess the customer’s needs, location, and electrical setup. We then provide a detailed quote and timeline for the project. Upon approval, we schedule the installation at a convenient time for the customer. Throughout the installation, we maintain open communication, ensuring the customer is informed at every step. After the installation, we conduct a thorough test of the system and provide a demonstration and any necessary training for the customer.
- What education and/or training do you have that relates to your work?
I hold an electrical engineering degree and have obtained a Class C10 License and a B-General license in California. Over the years, I’ve undergone numerous training sessions and certifications specific to EV charger installations, ensuring I remain current with the latest technologies and safety standards.