FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We have 3 wedding planning packages with rates beginning at $1,150. If the packages don't quite fit your needs, we'll be happy to customize something for you. For corporate events please contact me. Complimentary consultation and estimates by phone.
- What is your typical process for working with a new customer?
Here's what you can expect from Melanie Oliver Events... Once you reach out to us here through Thumbtack you'll typically get a response within an hour if not sooner. Unless it's the middle of the night! We'll try our best to answer your questions based on what you share with us in that first message, but we always prefer to schedule a call so we can learn more about the services you need. Although, if you prefer to handle everything electronically, we can do that too. Next, we'll write up a proposal for you to review and lastly if you choose to move forward we write up a contract and schedule our first meeting together. Preferably at your venue so we can do a walk through at the same time. All of that can take as quickly as a day or two depending on how many questions you may have. So don't worry. If you're in a rush, we can help you out! Hope to hear from you soon!
- What advice would you give a customer looking to hire a provider in your area of work?
When it comes to weddings, even if you’re organized and love to plan the details, I recommend at the very least to have a day-of coordinator. Have you ever hosted anything in your home and found yourself not being able to enjoy it because you're running around doing everything. And that's just a small dinner party! To have a successful event I would also advise booking us sooner than later. For a small corporate event, no less than 3 months before the event. For a larger event, no less than 6 months. The more time we have to work together, the better the turnout!