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About
Hello.
My name is Robert and I am the owner of 24/7 Computer Solutions. I started my business out of necessity after getting let go from a different job. My purpose of start computer repair was to provide a shift in the cost of computer repair services and also convenience for the consumer. My prices are competitive and my work is guaranteed to leave you with a smile. I am not knowledgeable in all things but I can definitely help you get your computer back up and running and most situations. Give 24/7 Computer Solutions a try and see why people use my services.
Overview
Hired 103 times
Background checked
3 employees
20 years in business
Business hours
Sun12:00 am - 11:59 pmMon12:00 am - 11:59 pm
Payment methods
This pro accepts payments via Apple Pay, Cash, Check, Square cash app, Venmo, and Zelle.
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
2023
2022
2021
2020
2019
2018
2017
2016
Services offered
Computer issue
Computer not turning on
Cracked or damaged screen
Slow computer performance
Virus or malware
Computer type
PC
Mac (Apple)
Desktop or laptop
Desktop
Laptop
Projects and media
Projects and media
Reviews
Customers rated this pro highly for responsiveness, work quality, and professionalism.
Excellent 4.9
83 reviews
5
94%
4
3%
3
2%
2
1%
1
0%
Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Thomas D.
Oct 10, 2018
•
Hired on Thumbtack
Robert was Professional, Courteous, Knowledgeable and Punctual. He does Quality work and his prices are great.
Robert arrived on time and had a professional and neat appearance, i showed him the computer and within 10 minutes Robert had the computerrepaired and i was back to using it again. Robert ensured everything was correct, checking for errors and such before he left, i wish i would have known about Robert sooner.
If you need a computerrepaired, call Robert, you will be glad you did.
Whenever i need computerrepair in the future, i will call Robert.
Thanks Robert
Details: PC • Desktop • Cracked or damaged screen • The computer technician travels to me
24/7 Computer Solutions's reply
It was nice meeting you Thomas and I am happy I was able to get the printer issue resolved for you.
Computer Repair
Cindy T.
Aug 11, 2020
•
Hired on Thumbtack
Robert was extremely responsive and got the job done very quickly. He explained the details and offered options. I highly recommend him for computerrepairs.
Details: PC • Desktop • Computer not turning on • At the pro’s location • My home, venue, etc.
24/7 Computer Solutions's reply
Thanks you Cindy for the positive feedback for my computer repair business. Every positive review count in making sure I provide excellent service for the people of San Diego. I take pride in doing provide quality and fair computer repair services. Let me know if you have any other computer repair issues you need help with.
Robert Crumpton
24/7 Computer Solutions
619-253-6476
Computer Repair
Donna K.
Dec 12, 2017
•
Hired on Thumbtack
I was impressed by his knowledge. He is pleasant and he cleared up a lot of my problems. He taught me a lot while he was working to quickly clear up problems I had he worked on some I was not aware of. It is so nice to see my computer working right. I will call him again when I am in Trouble.
Details: PC • Desktop • Suspected virus or malware • The computer technician travels to me
24/7 Computer Solutions's reply
Thanks Donna. I am so glad you were happy with my computer services. Glad I was able to clean up your computer for you and show you some features that you can use in the future. Please do not hesitate to call me for any computer issues you may have.
Computer Repair
Ralph E.
Apr 5, 2018
•
Hired on Thumbtack
Robert was great. Very professional and worked around my schedule. Was able to fix my immediate problem and help plan for future computer needs. Very reasonably priced too. Thanks again Robert.
Details: PC • Laptop • Computer not turning on • The computer technician travels to me • I travel to the computer technician
Computer Repair
Beverly B.
Jun 9, 2021
•
Hired on Thumbtack
Robert did an excellent job updating our computer, and it is working much more quickly. What I really appreciated is how Robert shared his knowledge as he was analyzing and repairing our computer. He gave me excellent information regarding computer processing, unnecessary apps.., etc... Great Job. Thank you, Robert!
Details: PC • Desktop • Slow computer performance • My home, venue, etc.
Computer Repair
Credentials
Background Check
Robert Crumpton
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
I honestly have to say that my prices vary depending on the type of work needed. For example, a laptop screen replacement depends on the cost of the screen. Also, if a person wants to replace their hard drive on laptop or desktop and simply wants to reinstall the operating system without any data recovery, the job is pretty straightforward, but if they want to recover the data and reinstall it on a new hard drive, then that would be a different price. Also, setting up a printer can be pretty simple but connecting the printer to various devices could be a challenge so the price point would be different. And all situations I try to be as fair and reasonable as possible and provide the best possible computer versus pair experience for all my customers.
What is your typical process for working with a new customer?
I tend to ask a lot of questions to know just what the customer wants accomplished while I am there.
What education and/or training do you have that relates to your work?
I didn’t go to traditional school to learn how to fix computers. I actually had a friend who was involved in a company and he worked in IT services and he provided some training to me which gave me a steppingstone to get involved in computer repair work. Later I got involved and opening up my own computer repair business to provide services to my local community.
