FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We offer a $20 discount to every customer who mentions that they came to us from the Thumbtack service. Diagnostic Fee: $49 For this amount, you will receive a detailed description of your device's malfunction and recommendations for its restoration. Our specialists will prepare a detailed repair estimate for you. We also provide a 90-day warranty on labor and parts.
- What is your typical process for working with a new customer?
With each client, I work individually and strive to work quickly and efficiently. To achieve this, I have extensive experience in repairing household appliances and trusted suppliers for parts that have stood the test of time.
- How did you get started doing this type of work?
I owned my appliance repair service center in Russia for 4 years, and I have been developing my service in the USA for 2 years.