FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
My prices are always fair I wouldn’t say we are the lowest but we are certainly not the highest. A plumber that offers a very low price I would never trust. They are only trying to get their foot in the door to charge you more later. (beware of these plumbers) I am always fair with my customers and completely transparent of my labor and parts.
- What is your typical process for working with a new customer?
I normally contact the customer over the phone find out what they need done. After introducing my self,I will have them send me pictures so I can get a better idea of what we are dealing with project wise. If I can save the customer and my self time & money, I will. From there we will setup an appointment. Once setting foot on the property I shake hands with the customer and get a feel for who they are and how I can help them. I’m very sharp, enthusiastic, gregarious and professional. I love working with people and enjoy helping them with their plumbing needs. I go above and beyond for every customer!
- What education and/or training do you have that relates to your work?
I’ve been working construction since the age of 22 and been around a lot of job sites. Carpentry, Finish Carpentry, Tile & Stone, Furniture refinishing, Drywall, General Construction, Painting, brickwork, remodels, hot moping, commercial & residential. You name it I’ve probably done it. I’ve been pursuing plumbing for the past 5 years non stop. Anyone can pick up a book and read but when it comes to plumbing it comes with a lot of learning and making mistakes. Plumbing is a trade which takes an huge amount of skill and knowledge. “You will never stop learning as a plumber” - Ryan Kling